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Someone is trying to hijack my GMB listing repeatedly. 0 Recommended Answers 14 Replies 10 Upvotes
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Recently over the last month, I have been getting repeated requests from an unknown agent to claim ownership of our bookstore's account.  Today the wording on the form has changed, and it seems that they might have a chance at sniping it.

Our business is already verified, and besides these emails, I can find no other record of this person on the GMB dashboard, requests or otherwise.  Furthermore, after inspecting the email headers, I am not convinced that this is a valid Google message, and have been reporting them as phishing.

I would very much like to remain in control of the account, any suggestions welcome,
Thank you!

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Owner Operator and Local SEO Consultant at Online Ownership
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Hi Max
 
Can you provide a link to your account (maps link) so I can make sure I am asking for the correct listing to be checked.

I can then ask the team to check these repeated requests.
 
 
 
Tim Capper,  Google My Business Product Expert
Tim operates a Local SEO Consultancy in the UK, Online Ownership
 
Find Me On:  Twitter - Facebook - Linkedin
 
 
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Owner Operator and Local SEO Consultant at Online Ownership
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Thanks Max

I'll ask them to take a look
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Owner Operator and Local SEO Consultant at Online Ownership
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Hi Max

Support says there is no way to block requests.

This sounds odd to me, so I will try and find some final confirmation of this.
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This is outrageous! I am having the same problem with frequent requests - once a week-  to take over my GMB account! They are all fraudulent requests and I treat them as a form of threatening spam.

What happens if I miss one and end up with a stranger owning my account?  What if  I'm traveling or on vacation and out of range of the internet?
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Owner Operator and Local SEO Consultant at Online Ownership
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Hi Andrea

I completely agree !

One thing I can think of to help prevent this scenario is to make sure your GMB account is the same account as your Google Analytics and Google Search Console linked to your website.

This will show them that you are the owner of the website and should not internally approve the request should you miss it.

This is not their advice but from me thinking of scenarios .
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Has there been any update on this? Emails with @gmail.com have been requesting my business. There has to be a way for you to look into the @gmail accounts and warn, block, or disable their email. Simply denying the request is unacceptable. The responsibility of wasting time should be on the people committing fraud, not on small businesses whose time is limited.
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I am having the same problem now. being bombarded daily by these requests. Any solution?
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Received my first hijack attempt today. Where do things stand on this issue?
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Owner Operator and Local SEO Consultant at Online Ownership
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Check your email account - it wont be in your dashboard
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