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GMB Video won't upload even though it's within requirements 2 Recommended Answers 70 Replies 80 Upvotes
Trying to upload video to the GMB profile and it keeps giving me the "Maximum file size exceeded" error. The video's specs are:
- Duration: 0:29
- File size: 91.8 MB
- Resolution: 1080p
All those specs are within the stated GMB video guidelines. Please help!
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Hey Guys,
I finally got an update from Google on this. There has been a change in the video guidelines. The file size for video uploads has been revised to 75 MB and has been updated here.
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Currently, no videos are showing on GMB listings - even ones that were uploaded prior to COVID-19. Google is aware of the issue but I don't know when it will be fixed.
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I'm having a similar issue on two accounts - I upload videos I've made for customers and they never show as being fully uploaded - the loading circle just keeps spinning and spinning but goes no further. The video just shows as a grey box with a spinning google loading icon. There's no way I can delete the video, no way I can refresh it to try again - nothing I can do.
From what I have read, there have been problems with the video uploader since the beginning and it's very hit and miss. Luckily it worked for my own business but hasn't worked for any other business on my locations list.
And, sadly from what I've read, Google have never bothered to sort it out or even have the decency to reply to people after initial contact.. It's such a simple thing to sort out for a company as massive as Google which makes it even more frustrating - and actually, pretty unacceptable in terms of service.
From what I have read, there have been problems with the video uploader since the beginning and it's very hit and miss. Luckily it worked for my own business but hasn't worked for any other business on my locations list.
And, sadly from what I've read, Google have never bothered to sort it out or even have the decency to reply to people after initial contact.. It's such a simple thing to sort out for a company as massive as Google which makes it even more frustrating - and actually, pretty unacceptable in terms of service.
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Please include the following with your question:
1. Full business name
2. Current business address
1. Full business name
2. Current business address
Joy Hawkins, Google My Business Product Expert
Owner of Sterling Sky and the Local Search Forum
Please note that this forum is moderated by volunteers known as Google Product Experts who are not Google employees and are merely advising on best practices and interpreting Google's policies based on their experience.
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The business name is Lakeshore Lodge and the address is 28138 FR 1267, Shell Knob, MO 65747 (although we don't have the address listed on our profile).
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Katie,
Can you also provide a screenshot showing the issue?
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Sar hamen Google create karna hai ads
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