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My customers cant write reviews
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My customers cant write reviews the link is not working and the review option is not working
My business name is: Cheapwalks
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I'm having the same issue with my business.

I've already contacted google they sent me a link to share with my customers but it still doesn't work. 

I get to the reviews page but can't get passed the star rating, there no button to post or to actually write a review.
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Me too! Business is VuL Inc
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I'm having the same problem for my business. We just opened 6 days ago. A few people tried to leave a review and they can only put a star rating. However as soon as they refresh the rating disappears.
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I have tested this today.
Seems a link for review and stars works on desktops.
Also it works in Android Google Chrome.

BUT... It does not work in Firefox or any other Android browser.
Reviews are absolutely inaccessible from any mobile browser except Google Chrome :(
Even reviews tab is absent.

In Android Chrome page is shown as a company page.
But in Firefox same link shows it just like a search result.

I suspect same behavior for iOS.

So if you send your customer an email or especially SMS,  asking to review their experience with your company after order is completed, he will try to open this link on his smartphone or tablet.
And if he does not use Google Chrome as his default browser, what is pretty possible for every device except Google Pixel, he will see 404 error and cannot place a review :(

https://tinyurl.com/y7lwlqnu
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