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Fake Reviews from Non Customers 2 Recommended Answers 245 Replies 2344 Upvotes
Name : Manjus Cooking & Baking Classes, Bangalore, India
Map ID : https://maps.google.com/?cid=16550784034221359546
URL. : http://www.manjuscookingclass.com/
Recently there is spate of fake 1 star reviews / rating from people who has not attended my classes there are 4 of them one month back. Looks like our competitors has hired people to leave 1 star reviews. People attend classes after contacting me and booking the class, so we know who has attended the classes.
I have reported the issue to google by clicking on the flag and submitting report, waited for 1 month, but no response so far.
Please help me remove these fake reviews and ratings.
Map ID : https://maps.google.com/?cid=16550784034221359546
URL. : http://www.manjuscookingclass.com/
Recently there is spate of fake 1 star reviews / rating from people who has not attended my classes there are 4 of them one month back. Looks like our competitors has hired people to leave 1 star reviews. People attend classes after contacting me and booking the class, so we know who has attended the classes.
I have reported the issue to google by clicking on the flag and submitting report, waited for 1 month, but no response so far.
Please help me remove these fake reviews and ratings.
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For anybody struggling to create a new thread following these steps in my video
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Hello Manju,
Google has no tolerance for fake reviews and may take down any review that google think is fake or that doesn’t follow Google's review policies.
You can request Google to remove it using the Next to the review, click More 
Flag as inappropriate.
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Hello Manju,
Google has no tolerance for fake reviews and may take down any review that google think is fake or that doesn’t follow Google's review policies.
You can request Google to remove it using the Next to the review, click More Flag as inappropriate.
Flag as inappropriate. recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
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I will try contacting GBM support. Today there is another fake review from non-customer, this time with 4 stars.
Fake review issue on google is becoming huge, it is time google do something to fix this issue.
Google can take simple steps like disable review / rating for new accounts for a period of time or accounts with low activity. Most of the fake reviews / ratings are posted not from primary accounts that people use often but from secondary accounts created for this type of nefarious activity. If a person has multiple google accounts enable review / rating capability only on the primary account.
Google can easily detect inactive / low activity accounts and disable features like review / rating capability that can be easily misused this will substantially fix the fake review / rating and similar issues. There are simple solutions for complex problems.
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I have contacted GMB support and reported all fake reviews / ratings, let us see if GMB support team will help in removing fake reviews / ratings.
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Hey there,
Sorry for letting you know, but Google is not
going to do anything about that. We went through a similar experience. Our
business got a couple of ratings (no reviews) and GMB Support will state
that doesn't violate any policies. We provided them with tons of facts
and suspicions, but they didn't do anything. recommended this
marked this as an answer
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I have created a new post with my 7 fake reviews. Thank you so much for help with this.
Brian
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