Aug 25, 2023

Google asks for video verification but won't allow a video to be made.

 When I try to verify on desktop and use the QR code, it just takes me back to the beginning of the process on my phone. When I start the process on my phone, it asks me to scan a QR code as if I was on a desktop instead of allowing me to take the video. It is impossible to actually take a video and finish the process. I tried it on iOS, Android and web. None worked.

Support has just taken me in circles as well, furthering my frustration.


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Aug 31, 2023
Any suggestions? It has been 6 days. How long does it usually take?
Aug 31, 2023
I  recommend you to  contact  business  support  regarding the  open  verification:
Sep 25, 2023
Thanks for the suggestion. We had already tried that and ran into problems with that as well. Plus, we never got a response to it. It isn't clear how the response comes. By email?
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