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Photos uploaded to my GMB are showing up in my Google Posts distracting from the content 1 Recommended Answer 17 Replies 21 Upvotes
Last edited 12/7/19
Phots that I've uploaded to GMB also show up in my google posts... this distracts from the post content that I've actually created and makes the posts seem unprofessional. Also, I've noticed many of the phots Ive uploaded to GMB do not show up for customers to view... when logged into my GMB they show in my photos to manage but when you search my business and view photos they are not there... I've checked "latest Photos" "owner" and nothing. Any help with this would be greatly appreciated.
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Hey Guys,
So this is a new feature (not a technical issue) but I'm trying to collect more feedback for Google on it. Do you like it? If you don't like it, please give examples and details as to why :)
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regarding such photos being listed in your tab "Photos" of your dashboard but not publicly listed please contact Business Support.
They should be able to fix this issue.
Regarding posts showing photos you did not put your self into the post : this shouldn't happen.
Do you see in the tab "Post" any plain text posts and such post get shown to the public with photos???
Or did I misunderstand this part of your issue.
Feel free then to elaborate it more (linking such post coming with photos despite of not having attache photos to the post.
EDITED:
Supplement Chris:
Just read a long sermon of an other user and this user also spoke about unwanted photos getting published with posts (not providing yet any proof an evidence about this matter)
Therefore I consider it worth and important to get your matter escalated to Google and I'm offering to do this as soon I have better and concrete facts of any of your posts created by you without photos but visible for the public WITH any previously uploaded photos which are not related to the post in question.
Thanks in advance for according facts
Last edited 12/8/19
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Thanks for your reply... as for the posts new photos that have been uploaded to the GMB have unwantedly created new posts specific for the photos which is weird. See link below... there are random business photos mixed in with the actual posts that have been created for my business. I have noticed that these sometimes disappear but have taken screenshots to show it's happening if necessary. Appreciate your help with this.
Last edited 12/8/19
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Hello Chris Fletcher
thanks so much for the link "GMB Web
it shows me here at the left side all the photos as actually visible to the public
first question
Are this all photos uploaded by you to (and visible for you in) your tab "Photos" of your GMB dashboard for listing in question - as it is https://www.google.com/maps?cid=1706434567705294209
or do you have any additional photos uploaded and visible for you under the tab "Photos" of your GMB dashboard HOWEVER NOT VISIBLE here at the left side?
Second question:
I see few of your recent posts of the Month December and link them here in the order of their publishing date:
All post come with photos and come with text as well and at least the text seems for me created by you.
Which posts of them are visible in the tab "Posts" of your GMB dashboard without photos specified/attached to the posted text the listing
Asking other way which of the above linkend post are unwantedly created new posts
(means: which of them are unwantedly created by Google)?
Can you please specify this and if ever possible by screenshots showing such post of the tab "posts" in your dashboard unwantedly created be Google?
Note: I need the requested Info in order to escalate the issue to Googles GMB team as I plan to do.
Thanks in advance.
Last edited 12/8/19
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Hi Helmut Geissler... thanks for looking into this.
For the photos there are many that are visible to me in the GMB dashboard that are not visible in the left side visible to the public. I have messaged support about this a few times but have not heard back.
As for the posts the issue is "unwanted posts"... if I create a post with text and photo everything is fine. However, I've noticed that when new photos of the business are uploaded by me to the GMB dashboard once they become visible to the public (in the left side as you mentioned above) these photos are then also added to the "posts" section of our gmb by google see below screenshots.
Below the left photo of yoga mats is not a post created by me it is a photo uploaded to photos and then google created a post... the tree is an actual post created by me
Below the appliance photo is a post created by google with a photo that was uploaded to photos.... the xmas vid is a post created by me
Below all three of these were photos uploaded to photos but now also show up in posts as created by google
Below all three of these were photos uploaded to photos but now also show up in posts as created by google
Last edited 12/8/19
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I noticed this several weeks ago and when I started asking around, everyone told me they had no idea what I was talking about. Primarily because I don't simply check my accounts in the dashboard, but also check them from a customers point of view. These don't show up in your dashboard. I was seeing them, but others were only checking in the dashboard and not seeing anything.
Personally, I really don't like them. Posts are for things the business wants to highlight. Photos are often uploaded to simply give customers more of an up close look at areas of the business and aren't necessarily appropriate for a post, especially if there is no text with it. When Google is not allowing you to edit or delete the post or even see it in the dashboard, it's a bit bizarre.
I'm hoping that they make changes to this feature or just do away with it. I have to now look at when I add photos and make sure to add a post a little while after any photos so the post I want shows up as the most recent.
It's also frustrating that when I reached out to Google, it took days of back and forth for them to acknowledge it was a new feature and not a bug.
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