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when trying to edit Google My Business Info page I get: 500. That’s an error. 0 Recommended Answers 47 Replies 52 Upvotes
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When trying to edit Google My Business Info page I get: 500. That’s an error.  There was an error. Please try again later. That’s all we know.  All other tabs work OK from the dashboard.  I have tried in Firefox and Chrome over the period of a week and still won't load.  Any suggestions?  Thanks
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Hi Phillip Morton

Server errors should not be lasting a week.

Please screenshot the area that it always occurs + I need a link to the business please (map link)
 
 
Tim Capper,  Google My Business Product Expert
Tim operates a Local SEO Consultancy in the UK, Online Ownership
 
Find Me On:  Twitter - Facebook - Linkedin
 
 
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is there any solution to this yet? I am having the same issue.
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I'm having this issue too
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Same issue, here's a screenshot and link to the business
https://ottawa-dinner-show-dance.business.site
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im having the same issue, im trying to delete a location and get this error
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I'm having the exact same issue for last 2 days . Rest of Menu works normally just cannot update Info.
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Same here - any solutions?! Problem has been happening for nearly two weeks now
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Hi Everyone

Unfortunately a server error cannot be fixed by the GMB team. 

Most people say this occurs when trying to update the Info section - a couple of thoughts.

Try logging in from a different device

Try using the GMB app or visa versa

Try updating info direct from search results - search business name (logged in) and try editing direct from knowledge panel
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This happened to me when I was not the owner and I tried to make updates before the code was entered. Not the best error message!
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Hello all,

NEWS: I'm now the primary owner of our places. We figured what the problem was. 

1. A former employee had his account deactivated
2. I was only the administrator
3. Not being the owner, created the limitations and Google My Business acted as if the places was 'deactivated'

I hope this might help some of you guys?!
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