Dec 3, 2021
Missing reviews, no policy violations
I'm aware of the policy violations that can result in removal of reviews--- the missing posts are not in violation. In fact, several reviews within these parameters for removal (early reviews from personal friends from the first days of my business' launch), are still present!!!
So exactly what is causing this removal? Is it fair to assume this is a misalignment of automated filtering rather than an intentional targeting of certain reviews? Either way it affects my business and livelihood directly, and I need communication urgently.
I've seen many identical posts on GMB support, no answers of substance. Again. I AM AWARE OF THE POLICY VIOLATIONS that can result in this issue. If you're a volunteer mod or specialist, please help me and others by giving us real options to pursue the restoration of reviews, or at least a better understanding of the causes of these issues. At the least, please give us a way to contact GMB services/support via phone. I have sent emails already, I know how to do that.
Thank You
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