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I'm starting to get frustrated about all of the reviews being blocked from my listing.
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A referral partner and client of mine emailed me that they left me a review for the virtual tour I did for them last week. I was not notified there was a review left for my company, nor is it displaying on my profile. Where is it? I would like an explanation for why reviews are not being displayed on my listing. I work with people all over the country. Why are some reviews showing up, but not others? Now I'm wondering how many other people have left me reviews for services that are not displaying!? I'm starting to get very frustrating. When I ask for a review I ask for my clients to be specific about the services that we provided for them and who they worked with. A lot of them are doing that. I do this so that I have quality reviews on my listing that talk about the services I offer. Why are these being blocked? There are now at least 4 reviews that are not displaying. 3 of them I was notified about and they were removed. This one from yesterday, I didn't even get a notification for. WTH? Are there more people leaving reviews that I don't even know about? And now I'm bugging people asking for a review when they've already left one?
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To send this to Google, I need the following info:
 
  • The link to the listing on Google Maps
  • The number of reviews (approximately) that have gone missing
  • The time frame in which the reviews have gone missing. For example, did they disappear all within the last week? Or have you noticed they were consistently disappearing over a longer period of time? 
  • Screenshots of a few missing reviews
  • The names of users (as they appeared on Google) for some of the reviews that are missing
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@Joy Here are 3 reviews that were removed. I had another person tell me they left me a review and I never even got a notice they left it. Her name was Andi Costello she wrote it on August 17th and does not display or notify me that it was left or removed.
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Thanks for providing the screenshots.  I still need the other pieces of information I asked for:

  • The link to the listing on Google Maps
  • The number of reviews (approximately) that have gone missing
  • The time frame in which the reviews have gone missing. For example, did they disappear all within the last week? Or have you noticed they were consistently disappearing over a longer period of time?
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@joy My apologies. Here is the listing https://g.page/talkoutloud?share at least 3 of them happened within the same week. Three of them I screenshot here were the first week of June. That other one was in August. But I don't know if that's all of them. I've been asking my clients for reviews so I am not sure who's actually left them because Google is no longer even telling me that reviews are being left when they get removed. So 4 reviews I know of are gone
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They are extremely backed up at the moment so it's taking a long time to get responses.  That link I put above is how you contact them.
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