Currently, we're working with a limited support team. It may take longer than usual to connect with us. Thanks for your patience.

/business/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
Location issues with my business
1
Hi there! I have completed all the details including location for my business on the business profile of google. This is still pending verification. However meantime if you search the company name on google maps another location appears for my business which may misguide customers until verification is completed. How can I fix this?
Details
Pinned
Locked
Latest Update Latest Updates (0)
Relevant Answer Relevant Answers (1)
Relevant Answer
Hi Stamatis,
Is this the business profile at the wrong location you mentioned?
 
Did you create a new business profile in the GMB dashboard?
Or did you claim and try to verify the existing business profile at the wrong location?
Thanks
 
marked this as an answer
0
All Replies (17)
Helping small businesses win through effective online marketing
Relevant Answer
Hello and welcome to the GMB forum.

This is an SEO issue, and you may want to contact an SEO professional for guidance.

Having said that, you should consider adding a Post on your current GMB listing explaining about the different locations, and keeping that up until the new listing is verified.

Good luck with your business.

I’m not a Google staffer; I’m a volunteer assisting with Google My Business questions. If my response answers your question, please click the “recommend” button below. Thank you, and good luck with your business.
marked this as an answer
Relevant Answer
Hi Stamatis,
Please, provide the name of the business and the directions, the current one and the incorrect one that appears on Google Maps.
Are you waiting for the verification code sent by postal mail?
marked this as an answer
Relevant Answer
Hi there!

Thank you for your below reply.

Please note the correct address is Leof. Eyelpidon 94, 16672 Vari, Greece. However when you enter the company name "G.V.CO. MARINE LTD." Google Maps has it pinned at Leof. Eyelpidon 94,  Kropia which is completely different area.

I am still waiting for the verification code which afraid may be delivered to wrong address at Kropia.

Anything I can do? First to remove the wrong pin from Google Maps and second to make sure the verification code is sent to the correct address.

Thank you in advance and looking forward to your reply.
marked this as an answer
Relevant Answer
Hi Stamatis,
Is this the business profile at the wrong location you mentioned?
 
Did you create a new business profile in the GMB dashboard?
Or did you claim and try to verify the existing business profile at the wrong location?
Thanks
 
marked this as an answer
Relevant Answer
Hi,

Referring to your first paragraph, yes this is the wrong location.

Believe I reported the existing business location as "non-existent", not sure though.

How can it be fixed?
marked this as an answer
Relevant Answer
Hi Stamatis,,
Believe I reported the existing business location as "non-existent", not sure though.
Please, provide screen captures of the email you received after submitting your request and of the status of your submissions in the EDITS tab of your Contributions profile at
 
Please, provide a screen capture of what you see in your GMB dashboard at
Thank you
marked this as an answer
Relevant Answer

Hi there, pls find attaached as requested
marked this as an answer
Relevant Answer
Hi Stamatis,
The reports as duplicates are going to be denied because they would not be duplicates, the addresses are different.
I see that you reported as Doesn't exist on June 17th, I can escalate that suggestion to Google employees.
 
When did you request the verification code for the correct location?
 
Could you please provide a picture of the front of the business with signage?
Thanks
marked this as an answer
Relevant Answer
Hi there!

I believe it has been more than a month since I asked for a verification code.

I tried the "does not exist" option for the wrong location since the business name continued appearing to the wrong location if someone google searches it.

Here is a picture of the correct front of the building as it appears on google street view ...

marked this as an answer
Relevant Answer
Hi there!

Thank you for your reply.

Yes, the business is located on the floor with the Pilates sign.

I will follow the steps suggested below and revert with any update.

Kind regards,


Stamatis
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/business/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Removed from Updates
Marked as Recommended Answer
Marked as Update
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
Known Issue
Fixed
Marked Fixed
Unmarked Fixed
Unable to mark fixed
Unable to unmark fixed
/profile/0
false
Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
99729
false