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Customer Reviews Missing 1 Recommended Answer 9 Replies 50 Upvotes
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Dear Team

Requesting your support in tracing the missing Google reviews from the Customers, once again we can see the huge number of differences in the reviews from the past few days.  

As our store team has put their hard n effort to collect the reviews from the customer for a long period but currently those numbers are decreasing randomly, we don't want to miss any single review. 

Please find enclosed the Google reviews numbers difference from May 31st to 15th June which shows a huge number difference in the reviews.

It is a humble request please rectify the issue & do the needful.

Madan Kumar T S
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Hi Keith,

Thanks for the reply.

Yes, I agree & understand that Google is always updating its algorithms which will remove fake reviews.

But my concern is how the fake reviews can remove more than 30+ reviews at a time.

Eg: When the review count was 1122 in the month of 31st May 2021. But the count has been reduced by 1064 till the 14th of Jun 2021. (58 reviews missing)

How is it possible to reduce drastically within 14 days?  & how to give a response to the Business partner for this issue.

Requesting your support to advise how to resolve the issue & get back the reviews counts.

Madan Kumar
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Hi
Reviews posted by customers are missing 
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This issue is rather annoying. I have 53 reviews in total but only 24 have only been published. All my reviews are original and there is nothing in them which would suggest that they are spam or against Googles Guidelines.
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All my reviews are not visible, and the profile its disabled, why?
I didn't do or changed anything!
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