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I have changed my name in google and gmail but my emails still send from the previous owners name 0 Recommended Answers 3 Replies 1 Upvote
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Hi there, I have purchased a business from a gentleman named Ben and he transferred everything over to my name. Every time I send emails it still says sent from Ben or when people email me they say hi Ben. I have changed the Google/Gmail account settings, changed the name, checked the contacts, and added a mail signature but it stills sends from the previous owner Ben not my name. It is very annoying because my clients think they are talking to Ben. How can I make sure Gmail is sending emails from my name? Thank you!!!
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Hi, Thanks for posting in Google help forums,
It is possible to transfer ownership of this business from the previous owner when this business is a verified business in Google my business listings,
Open the link,
Follow the instructions,
An invitation will send to entered mail address ( New owner),
Open mail,
Accept  invitation and follow the instructions,
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Thank you for your reply. This has already been done previously and my email and name already says owner. Is there something else I may be missing?
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Hi, 

Open the link and follow the instructions,

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