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2 business listed on my account but the one I need to manage is listed as duplicate. 0 Recommended Answers 1 Relevant Answer 3 Replies 0 Upvotes
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My business is listed on Google as Town and Country Fence (it is a service area business located in Stanislaus County, CA, USA). I tried to claim it so that I could reply to a review but didn't realize that I actually ended up creating a new listing (Town and Country Fence, Inc) that I verified after receiving the postcard. When I still wasn't able to access the reviews I realized that I created a new listing instead of claiming the original one. Now I have claimed the original listing and verified it, but it is listed on my dashboard as a duplicate and I still can't access my reviews. This is the second time this has happened. After it happened the first time, I tried deleting the one I created by mistake and my whole account got suspended. So now I am back where I started and still cannot access my original listing to respond to a review that was left; which is what started this whole nightmare to begin with. Can someone please help?!?
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When you have one verified listing and verified another became duplicate, it means that the two page is going to merge together. (review will shown at one page once the merge done which take time to process).
 
Now your business got suspended, please follow the steps below to request reinstatement:
  1. Review the Google My Business guidelines.
  2. Sign in to Google My Business, then review your profile to comply with the guidelines.
  3. Once you’re sure your locations comply with our guidelines, you can request for their reinstatement.
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Relevant Answer
When you have one verified listing and verified another became duplicate, it means that the two page is going to merge together. (review will shown at one page once the merge done which take time to process).
 
Now your business got suspended, please follow the steps below to request reinstatement:
  1. Review the Google My Business guidelines.
  2. Sign in to Google My Business, then review your profile to comply with the guidelines.
  3. Once you’re sure your locations comply with our guidelines, you can request for their reinstatement.
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Relevant Answer
Thanks for your reply! Do you know how long it takes for the merge process? Is there anything I need to do in order to initiate this? I have already gone through the process of reinstating my business after it got suspended the first time and I am trying to avoid having that happen again.
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1. Once merged, it may take up to 7 days to see review or photos from both page. 
2. You won't do anything about it.
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