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数年前の口コミ載ってるのはどうにかなりませんか? 0 Recommended Answers 4 Replies 1 Upvote
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古い情報削除して欲しい
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こんにちは。
こちらはGoogleマイビジネスページの利用者コミュニティであり、
私を含め回答されている方々はGoogleの社員ではありませんので、その点はご了承ください。
 
基本的にクチコミは全て残る仕様になっております。
削除をご希望されているようですが、過去違う店舗様だった際のクチコミが残っているという状況だったりしますでしょうか??
 
ご不明点等ございましたらご連絡くださいませ。
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こんにちは。

お客さんが書かれたクチコミは禁止および制限されているコンテンツに違反していない限り、削除することが難しいです。

違反している場合は報告し、削除をリクエストすることができます。
報告に関してはこちらをご覧ください。

参考になれば幸いです。
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こんにちは、連絡ありがとうございます。当店は代替わりしてまして、お店も数年前にリニューアルしております。先代へのご指摘だったのかもしれませんが、現行には相応しくないかと思います。お店の名前はそのままです。
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Specializes in lodging and small stores
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横からすみません。代替わりして店名と業種は変えていないのであれば、先の方が記載されているようにポリシー違反以外には削除されません。仕様ですので仕方ないです。

…であれば、クチコミの返信文は編集可能ですので、「先代の頃にお越し下さりありがとうございました。当店は代替わりしてまして、お店も●年前にリニューアルいたしました。是非又ご利用下さい」と記載してみてはいかがでしょうか。お客様側に先代さんとお店の良い印象が残っていたら来店につながるかもしれません。
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