Business Profile third party complaint: Report a violation

Use this form to report any third party, and any Third Party Agency that you believe violates Business Profile third-party policies. This includes third parties that encourage users to violate the Maps user-generated content policies.

A “Third Party Agency” (3P) is an agency that manages business information on a Business Profile that they don’t own. These policies apply to any third party (person or organization) that manages a profile on behalf of their customers, such as a digital marketing agency. If you have an issue with a Business Profile third party, try to resolve the problem with the third party before contacting Google.

If you aren’t able to resolve the issue, notify us with the contact options provided. Our team can investigate violation reports and address areas in need of improvement with the third party directly, if necessary. We do not share the outcome of investigations into third-party violations.

We won’t contact you about this issue unless we need more information to conduct the investigation. 

Note: Google does not intervene on issues related to breach of contract between you and a Third Party Agency.

Include the supporting information requested in the form, so we can identify and resolve violations as quickly as possible.

Important: Do not include confidential or sensitive information about yourself or the third party.


* Required field

Report here the violation(s) you encountered *
Which of the following information about your business is the third party  misrepresenting? *
Third party demands money to - *
Where did you observe the violation? *
Please enter appropriate URL

Tell us about yourself

Please enter appropriate email address.
Please enter appropriate URL

Help us identify the third party

Please enter appropriate URL$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
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