Photo updates

When customers visit a Business Profile on the Google Maps app, they have an option to add a photo update in addition to a review. 

How photo updates work

Photo updates let customers add an update of individual or multiple photos, with or without text, about a recent experience they had with a business. Customers can add multiple photo updates to a business. This differs from reviews, which they can update after the review is posted, but can only leave a single review.

You can’t opt-out of photo updates. Instead, you can report inappropriate photo updates.

Tip: You aren’t currently notified about new photo updates, but you’re notified when new photos are added to your profile either separately or as a photo update.

Find photo updates

You can find photo updates in the “By visitors” section in the "Updates" tab of your Business Profile in the Google Maps app. You can also find individual photos from photo updates in the “Photos” tab on all platforms and devices.

You can add updates in the “By Owner” section of the “Updates” tab. Learn how to add posts with photos or other post types.

Photo updates aren't displayed in the Business Profile Manager or in the Google My Business app.

At this time, you cannot reply to or report photo updates on this platform.

Report inappropriate photo updates

If a photo update is in violation of Google Policies, you can report it to Google.

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Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.


Important: This service cannot troubleshoot issues, including Business Profile verification or suspension, or Google Ads billing.

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