Online orders on Google through a provider

Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps or the Assistant. Users who search for your restaurant may see an 'Order Online' button, which they can tap to view a menu and start their order.

This feature is available to restaurants in Australia, Brazil, Germany, India and the United States.

Opt out of online orders on Google

The 'Order Online' button is enabled for restaurants that authorised a provider to fulfil their online orders.

Business owners can use their Google My Business dashboard to manually remove the 'Order Online' button from their Business Profile. This button can be turned on or off for restaurants that work with supported providers, as long as they partner with Google.

If you want to opt out of third-party provider links, refer to Local Business Links.

Remove the 'Order Online' button and all providers

  1. Sign in to Google My Business.
    • If you have multiple locations, open the location that you'd like to manage.
  2. In the menu on the left, click Info.
  3. Scroll to 'Food ordering' and click Edit Edit.
  4. Under 'Delivery, Takeaway and Pre-Order', turn off Accept partner orders on Google.

Important: This feature is only available to restaurants that work with supported providers to fulfil their online orders.

Remove a specific provider behind the 'Order Online' button

If a restaurant reports that they have no business relationship with the provider, the button will be removed. To remove a selected unauthorised provider from your Business Profile on Google Search, Maps or the Assistant, use the opt-out form

Important: If there's only one provider for a restaurant, requesting to remove that provider will result in the removal of the 'Order Online' button.

If a restaurant wants to remove a specific provider with whom they have a business relationship, they should contact the provider’s support team. The restaurant should request that their data be removed from the information that the provider is sending Google.

Manage the menu

To update or modify the list of menu items and prices, please work with your provider.

Related resources

Local Business Links

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