Online orders on Google through a provider

Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. Users who search for your restaurant may see an "Order Online" button, which they can tap to view a menu and start their order.

This feature is available to restaurants in Australia, Brazil, Germany, India, and the United States.

Opt out of online orders on Google

The "Order Online" button is enabled for restaurants that authorized a provider to fulfill their online orders.

Business owners can use their Google My Business dashboard to manually remove the “Order Online” button from their Business Profile. This button can be turned on or off for restaurants that work with supported providers, as long as they partner with Google.

Remove the “Order Online” button and all providers

Important: This feature is available only to restaurants that work with supported providers to fulfill online orders.

  1. Sign in to Google My Business.
    • If you have multiple locations, open the location you'd like to manage.
  2. In the menu on the left, click Info.
  3. Scroll to “Food ordering” and click Edit Edit.
  4. Under “Delivery, Takeout and Order Ahead,” turn off Accept partner orders on Google.

When you turn off “Accept partner orders on Google” in Google My Business, it does not remove third-party links. Learn more about third-party provider links and how to remove them.

Remove a specific provider behind the "Order Online" button

If a restaurant reports that they have no business relationship with the provider, the button will be removed. To remove a selected unauthorized provider from your Business Profile on Google Search, Maps, or the Assistant, use the opt out form

Important: If there is only one provider for a restaurant, requesting to remove that provider will result in the removal of the "Order Online" button.

If a restaurant wants to remove a specific provider with whom they have a business relationship, they should contact the provider’s support team. The restaurant should request that their data be removed from the information the provider is sending Google.

Manage the menu

To update or modify the list of menu items and prices, please work with your provider.

Related resources

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