Requests for quotes via messaging

If you installed the Google My Business app and turned on messaging, a 'Request a quote' button may show on your Business Profile on Search. Customers can then use this button to request a quote from their mobile device.

When a customer requests a quote, you'll receive a message in the Google My Business app and an email notification with a response form. You can reply directly from either notification. These options make it easy for you to review quote requests and connect with potential customers. When you get a new message, it’s important to reply within 24 hours. Learn more about response time requirements.

To turn off the 'Request a quote' button, turn off messaging in the Google My Business app.

Availability

This experimental feature is available for select merchants in select business categories.

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