Provide a welcome offer to thank customers who follow your business. You can create the offers on Business Profile (e.g. 20% off donuts for new followers) and use them to draw new customers.
Important: For users, if you follow a business privately, your identity won’t be shared unless you provide that information to the business.
How to set up a welcome offer
- On your mobile device, open the Google My Business app.
- At the bottom of your screen, tap Profile
.
- On your profile page under “Turn followers into customers,” tap Create welcome offer.
- To continue, tap Create.
- To cancel, tap No thanks.
- Enter the following information:
- The title (e.g. 20% off donuts)
- A description
- Coupon code (optional)
- Terms and conditions (optional)
- A website link (optional)
- Tap Preview.
- To change your information, tap
.
- To change your information, tap
- Preview your offer. Tap Publish.
- To see your published welcome offer, in the notification, tap View.
Only new followers will see your welcome offer. Learn more about how to receive a notification when you get new followers.
How to edit your offer
- On your mobile device, open the Google My Business app.
- At the bottom of your screen, tap Profile
.
- In the top right corner, tap More
.
- Tap Edit offer.
- Edit the information you want to change.
- Once you’re done with your edits, tap Preview.
- Preview your offer. If it’s to your liking, tap Publish.
- To replace the existing welcome offer with your newly edited offer, tap Ok.
- To cancel, tap Cancel.
How to delete your offer
- On your mobile device, open the Google My Business app
.
- At the bottom of your screen, tap Profile
.
- In the top right corner, tap More
.
- Tap Delete offer
Delete.