When you set your service area, it helps people find your Business Profile. Your service area shows customers where you can provide your products and services.
Important: If you don't serve customers at your business address, remove your address from your Business Profile. Learn how to remove your address.
To use a service area, your business must be either a service-area or hybrid business:
- Service-area business: A business that visits or delivers to customers directly but doesn’t serve customers at their business address.
- For example, businesses like cleaning services or plumbers.
- Service-area businesses can only have one profile for the whole area that they serve.
- Businesses with products or services that have an age requirement like alcohol, cannabis, or weapons, need to have a storefront.
- Hybrid business: A business that serves customers at its business address but also directly visits or delivers to them. If your business doesn’t have permanent on-site signage, it's not eligible as a storefront and should be listed as a service-area business.
- For example, a dine-in restaurant that also delivers food.
- Hybrid businesses can show their storefront address, set their hours for when they’re staff is available, and also have a service area.
How service areas work
You can’t set your service area as a radius distance around your business. If you previously set up your service area this way, you can’t edit it. Instead you must specify your service-area by city, postal code, or another type of area.
Tips:
- You can have up to 20 service areas.
- The boundaries of your overall area shouldn’t be more than about 2 hours of driving time from where your business is based.
- Do not add countries or states as a service area.
If you change your business type from a storefront to a service-area business or hybrid business, keep in mind:
- If you serve customers at your business address and also have a service area: Enter both your address and service area.
- If you don't serve customers at your business address: Remove your address and only enter your service area.
Manage service areas for your business
Add or edit a service area- Go to your Business Profile.
- Select Edit profile
Location.
- Next to “Service area,” select Edit
.
- Select a suggested service area or enter a service area.
- You can set up to 20 service areas based on the cities, postal codes, or other areas you serve.
- Select Save.
Location.
.- Go to your Business Profile.
- Select Edit profile
- Next to “Service area,” select Edit
- Under “Selected service areas,” remove the location(s) that your business doesn’t serve.
- Select Save.
Tip: To remove all of your service areas, you must be a storefront business with your business address in your Business Profile. Learn how to add or edit your business address for your profile.
Find more customers for your service-area business
To help more people find you, you can run an ad with Local Services. Local Services ads help you advertise your business on Google and get people to contact you. You can get calls or messages from people who find your ad. Learn more about Local Services Ads.
