Manage your dealership on Google

To manage your dealership profile, you must first sign up for Google Business Profile and verify your profile.

Manage account access

When you add members to your profile, this may help you manage your dealership’s presence on Google. Each of these roles have different capabilities. To add or remove members from your dealership profile, you’ll need to know their name or email address.

There are 2 types of users for profiles: owners and managers. When owners add users, they share management of a profile with multiple people but don't have to share their password. (Google Groups cannot be added as managers or owners of profiles.)

Owners: Each profile can have multiple owners, but only one primary owner. Owners and primary owners have the same capabilities, but a primary owner cannot remove themselves from a profile until they transfer their primary ownership to another user. However, all owners can add other users to share management of a profile without having to share their password.

Managers: Managers have most of the capabilities of an owner, but don’t have the more sensitive capabilities (e.g. power to remove the profile or managing users).

The summary chart below outlines the different capabilities of each type of user.

Capability Owner Manager
Add and remove users tick  
Remove Business Profiles tick  
Edit all URLs tick tick
Accept all Google updates tick tick
Opt in or out of Bookings tick tick
Update certain location settings
  • Edit the name, category or website on
    a location
  • Close a location
  • Create location groups
tick tick
Manage Business Profile directly on Search and Maps tick tick
Manage Google Ads account links tick tick
Use Messaging tick tick
Add custom labels to make it easy to find
particular groups of locations
tick tick
Edit attributes tick tick
Edit food delivery link tick tick

Edit some main business info, like hours and 
address

tick tick
Edit phone number tick tick
Edit services tick tick
Create, manage and publish posts tick tick
Add, delete and edit cover photos and additional photos tick tick
Add, delete and edit logos tick tick
Add, delete and edit product tick tick
Respond to reviews tick tick
Download insights tick tick
Respond to Q&A tick tick

Transfer ownership of a profile

If you’re no longer the owner of the dealership, but you’re the primary owner on Google, you need to transfer ownership to the new dealership owner.

If you have any questions, comments or concerns, fill in this form.

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