View Post Insights

Your summary shows your views, clicks, and the percentage change using a rolling period. The rolling period is the last 7 or 28 days, and can have a delay of up to 3 days. When looking at this summary of your Post Insights, you’ll see data from last week that’s being compared with the week before.

If any of the following occurs, your percentages won’t show in the summary:

• Your posts received no views.
• You don’t have any posts.
• Your percentage change is over 99.99%.

Example 1
You’ve been using Posts and sharing more with your customers, so you see that you’ve got a 20% increase in your impressions summary. Now you want to know which Posts did the best and had the most impressions, so you check out the individual Post Insights by going to the Posts tab and clicking the Posts you think were the best. That way you can look at the individual insights for those posts to see the performance. 

Example 2
Today is January 17. Your summary displays percent changes based on the first week (January 1-7) compared to the second week (January 8-14). If there are no percentages, there were either no impressions or clicks, no posts, or the change was too drastic between the first and second week.

The summary provides information on how your posts performed. If you notice an increase or decrease, you can take a closer look by viewing the individual Post Insights. 

To view your summary, follow the steps below on your desktop or mobile website:

1. In a browser, open Google My Business and sign in.
2. On the left, click the Posts tab. 
3. The summary appears in a call-out.

Post Insights displays your number of views and clicks for posts you've published. You can view these insights on your desktop or in the mobile app. Information can be delayed for up to 3 days.