How to make a post & track its status for your Business Profile

Manage your business

You can publish your offers, events, products and services directly to Google Search and Maps through posts on Business Profile Manager.

Tips for your post

Important: Posts that include a phone number in the post description may be rejected.

  • Make sure that it’s high quality: Avoid misspellings, gimmicky characters, gibberish and automated or distracting content.
  • Keep your posts respectful: Refrain from obscene, profane or offensive language, images or videos.
  • Only post links to websites that you trust: Links that lead to malware, viruses, phishing or pornographic material aren’t allowed.
  • Regulated goods and services: If you offer products or services in an industry that is regulated, you’re allowed to use posts but you can’t post content related to the products themselves. Regulated industries usually include adult services, alcohol, tobacco and pharmaceutical products, recreational drugs, health & medical devices, gambling-related services, fireworks, weapons and financial services.
  • Keep your posts family-friendly: Refrain from posting sexually suggestive or explicit content.

Learn more about suggestions and policies.

Create a post from Google Maps
  1. On your Android phone or tablet, open the Google Maps app Maps.
  2. Make sure you're logged in with the account that you use to manage your Business Profile.
  3. To open your Business Profile:
    • In the top right, tap your profile picture or initial Account Circle and then Your Business Profile.
    • Or enter your business name in the search bar.
  4. Tap Promote and tap the type of post that you want to create.
  5. To create your post, tap the elements that you want to add to your post: Photos, videos, text, events, offers or a button to your post. Enter relevant information for each post element that you choose.
  6. Choose to publish or preview your post.
    • To publish your post: In the top right, tap Publish.
    • To get a preview of your changes: Tap Preview. If you want to make more changes, in the top left tap Back Back. Edit your draft until it’s ready to publish.
Create a post from Google Search
  1. Make sure you're logged in with the account that you use to manage your Business Profile.
  2. To find your Business Profile, search on Google for your exact business name. You can also search for 'my business'.
  3. If needed, to update your profile, select View profile.
  4. Tap Promote and choose the type of post that you want to create.
  5. In the dialogue box, write your post.
  6. Choose to publish or preview your post.
    • To publish your post: In the top right, tap Publish.
    • To get a preview of your changes: Tap Preview. If you want to make more changes, in the top left tap Back Back. Edit your draft until it’s ready to publish.

Check post status

After you publish your post, we may review it to ensure it meets our posts content policy.

  • Live: The post shows up on Google Search and Maps for customers to find.
  • Pending: The post is in either the upload stage, the processing stage or the merchant is currently unverified. Pending posts don't show up on Google Search or Maps. An unverified merchant only has pending posts If they became unverified after they created posts as a verified merchant.
  • Not approved: The post doesn't show up on Google Search or Maps for customers to find. The question mark next to the status displays which content policy the post violates.
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