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Report incorrect driving directions to your business

If driving directions to your business in Google Maps are incorrect, you can report them to Google. Accurate driving directions help customers find and arrive at your location.

To report incorrect driving directions:

  1. On a desktop computer, request the driving directions on Google Maps and select the route with incorrect directions. (You can only report incorrect driving directions from a desktop computer.)
    Report incorrect driving directions screenshot 1
  2. Along the bottom-right corner of the window, click Send feedback.
  3. Click the flag icon Flag for incorrect Maps directions icon beside the step that’s incorrect.
    Report incorrect driving directions screenshot 2
  4. You’ll be asked to specify what’s wrong with the step you flagged. Select an option:
    • Road name is wrong
    • Can’t turn because the road is closed
    • Can’t turn because the road is one-way in the opposite direction
    • Can’t turn because the road is restricted
    • Other problems with this step
  5. Add an optional note if you’d like. Then click Submit.
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Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.


Please note: This service can not support troubleshooting requests including Google My Business verification or suspension, nor Google Ads billing.

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