Keep your business info up to date

When your business information is verified on Google, you can keep your business's online presence current with accurate and timely information. 

If you still need to claim and verify your business, get started with Sign up and verify your business.

Update your business information

When information about your business changes, you can update it with Google My Business. Regular updates help ensure that we can share the most accurate information with your potential customers. In some cases, we might not accept changes if we believe that they’re inaccurate.

View the types of information that you can update

  • Opening hours
  • Physical address
    •  If you change your address, you need to complete the verification process again to confirm the new address.
  • Phone number
  • Category
    •  Explain what kind of business you run.
  • Website
Tip: You can also add new businesses to Google My Business.

Edit your information

  1. Log in to Google My Business.
    • Choose the page that you’d like to manage.
    • If you have multiple locations, open the location that you’d like to manage.
  2. From the menu, click Info.
  3. Click the section that you want to change, then enter the new information.
    • It may take up to 60 days to delete information that you previously added. Information that's also publicly available or from other sources might not be removed.
    • Business descriptions, like summaries or keywords from the web that appear next to your business, aren’t editable. Learn more about business summaries.
  4. Click Finished editing.

Learn more about how to edit your business information.

Tip: To make changes on the go, you can use the Google My Business mobile app for Android or iOS.

Add owners and managers to share responsibility

As you know, it takes hard work to run a business. You may not have time to keep your online presence as fresh as you’d like. Owners and managers can help.

To delegate responsibility to other members of your staff, add owners and managers to your Business Profile. You can maintain your ownership of the page when you add other owners and managers.

Meet the three kinds of users on Google My Business

Owners


Business Profile owners have the widest set of privileges and access. They can make high-level administrative changes, like:

  • Add other owners and managers
  • Remove the profile from their account 

Managers


A manager can do most of what an owner can do, like: 

You might make a trusted staff member a manager of your profile to help keep your information and web presence up to date.

Site managers


A site manager can interact with customers on behalf of your profile when they post pictures and respond to reviews. Friendly, tech-savvy members of your staff might make good site managers.

  • You can find a site manager sign-up link in the Business Profile of claimed chain locations on Maps and Search. 
    • New users who sign up for Google My Business, and existing users who try to access claimed chain profiles, can verify as a site manager. 
    • Franchise owners and shop managers can use the sign-up link to easily manage profiles for locations.
  • To make sure that their profile data is accurate, we verify site managers. Owners can still manage user access through their Google My Business account.
  • When they sign in to Google My Business, a site manager can request to be upgraded to a profile manager or the owner of a verified profile. The profile owner can approve or deny the request.

Tip: You can remove owners and managers at any time. Learn more about owners and managers.

Assign owners and managers

  1. Log in to Google My Business
    • Choose the page that you’d like to manage.
    • If you have multiple locations, open the location that you’d like to manage.
  2. From the menu, click Users.
  3. On the 'Managers of [your business]' box, in the top right, click Invite new managers
  4. To select the user's role, below their name, click Owner, Manager or Communications manager.
  5. Click Invite.

Invitees have the option to accept the invitation and immediately become profile owners or managers.

When a user accepts an invitation, the owners of the profile receive an email notification. All users in the account can view the names and email addresses listed on the assigned page.

To cancel pending invitations, you can click the X in the row with the invitation that you want to remove.


 

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