Set special hours

Manage your business

When necessary, you can schedule special business hours for:

  • Holidays
  • Special events
  • Other exceptional circumstances

If you schedule special hours, your regular hours don't change.

It's a good idea to confirm your hours for official holidays even if those hours are the same as your regular hours. This way, you'll make it clear to customers that your holiday hours are accurate.

Special hours can only be entered if you've already provided regular hours.

Set special hours

  1. On your Android phone or tablet, open the Google My Business app
    • If you have multiple locations, open the location you'd like to manage.
  2. Tap Profile.
  3. Select the day you want to set special hours for.
  4. Enter the special opening and closing times.
    • Open all day: Choose Open 24 hours.
    • Closed all day: Choose Closed.
  5. Tap Ok.
  6. To add more special hours, tap Add hours.
  7. Once you’ve set all special hours, in the top right corner of the “Edit special hours” screen, tap Apply.
Set special hours via spreadsheet

If you only add special hours to existing locations and don’t want to make other changes, you can include only the store code and special hours columns, and not include other columns on the spreadsheet at all. If you include empty columns (columns with headings but no information beneath them) in your spreadsheet, existing information for those columns will be erased. If you add a new location as well, you’ll be alerted that you’re missing required column headings.

  1. In your bulk upload spreadsheet, locate the “Special hours” column.
  2. Enter the affected days and their special hours in the following format, with “x” to designate an all-day closure. You can enter hours in 24-hour format:
    YYYY-MM-DD: HH:MM-HH:MM
    or AM/PM format:
    YYYY-MM-DD: HH:MMAM-HH:MMPM
    Separate each set of hours with a comma. To enter multiple sets of opening hours in one day, separate the sets into two entries, with a comma in between. For example, the following represents hours for a business that’s open for two distinct periods on December 26, 2015:
    2015-11-26: x, 2015-12-25: x, 2015-12-26: 10:00-16:00, 2015-12-26: 17:00-18:00, 2016-1-1: 00:00-00:00
    Learn more about formatting hours.
  3. Save and import your spreadsheet. Your special hours will appear to customers on Google only for the designated days. 
Set hours that extend into the next day

If a set of special hours extends through midnight and up to or past noon on the next day, you should break the hours into multiple sets: one that runs until the end of the first day, and one that begins at midnight of the second day. A set of special hours should not exceed 24 hours.

For example, if your business is open from 7:00PM on one day until 5:00PM the next day, enter your hours as follows:

2015-11-26: 19:00-00:00, 2015-11-27: 00:00-17:00

In this case, your regular hours for the second day will be ignored in favor of the special hours. If you want to keep any of the next day's hours, make sure to enter them again in your list of special hours:

2015-11-27: 20:00-22:00

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