New Google My Business features
|Manage your notifications with new settings for email and mobile. Get updates on customer reviews, listing health, and more.|
| Popular times now includes live visit data for eligible businesses, showing customers how busy a location is right now.
|See a list of upcoming holidays in your dashboard. Make sure that you’ve set special hours for holidays: customers who search for your business will see if you've set hours on holidays, and be shown a warning if you haven't.|
|Update business info for your locations using the improved Google My Business editor.
|Edit more with the new version of the Google My Business API. Key new features include the ability to add URL attributes (like a restaurant's menu) and subscribe to push notification for new customer reviews.|
Google Developers | Help Center
|Filter Google updates by individual fields, like Address or Hours, and see detailed info about Google updates in your downloaded spreadsheet.|
| Add multiple owners to individual locations or business accounts.|
9/1/2016 Help Center
|Use the new map view to see all of your locations plotted on the map. 8/31/2016 Help Center|
| Accept or discard Google updates for individual fields in bulk.
|Make sure you've updated your Hours column format now that the old format is no longer supported. 8/4/2016 Help Center|
|The Introduction/Description field is no longer editable in Google My Business. It only displays to users in Google+, and may still be edited there. Editing of attributes, coming soon to all Google My Business views, will be an improved way to describe your business to users on Google Search and Maps.
8/1/2016 Help Center
|Review a summary of your spreadsheet's changes in the simplified import preview screen. 7/19/2016 Help Center|
|Verify your listing by email. Email verification is only available for select businesses. 7/14/2016 Help Center|
|Edit your business info directly in Search as the owner or manager of a listing. Change info like hours and your phone number without leaving the Google search results page. 7/6/2016 Help Center|
| Edit your business information using the new Google My Business navigation experience.|
|The updated Terms of Service now account for multiple users as owners for the same listing. 5/23/2016 Terms of Service | Help Center|
|Improve data for your worldwide locations by following the new address guidelines and sample spreadsheet.
5/17/2016 Help Center
|The new version of the Google My Business API adds new functionality for people who manage locations at scale. Key new features include the ability to read and respond to customer reviews and provide additional attributes for locations (like whether a restaurant accepts reservations, serves brunch, or has outdoor seating). 5/5/2016 Google Developers | Help Center|
|Mark listings as permanently closed and reopen them from your card view. 5/4/2016 Help Center|
|Set special hours from your card view. 4/12/2016 Help Center|
|Mark listings as permanently closed and reopen them on the Google My Business mobile app. 4/7/2016 Help Center|
|Set special hours for your listings on the Google My Business mobile app. 4/7/2016 Help Center|
|Enable listings for download with a new, easy-to-use process. 4/6/2016 Help Center|
|Enter latitude and longitude via spreadsheet when creating locations so you don't have to drag a map marker. 4/4/2016 Help Center|
|Learn how to improve your local search ranking with new guidance from Google. 3/31/2016 Help Center|
|Apply changes to multiple locations in your dashboard without needing to review Google updates. 3/8/2016|
|Add logo, profile, and cover photos via spreadsheet and use new photo features for chains. 3/2/2016 Help Center|
|Match your locations to existing Maps data with a new, easy-to-use tool for accounts that haven't been bulk-verified. 3/1/2016 Help Center|
|Import your spreadsheet without needing to review Google updates. 2/16/2016 Help Center|
|Get more from mobile with a new version of the Google My Business app for Android and iOS. The app now offers more information about the status of your locations, support for iOS 9 features, and integration with Google Photos. 1/5/2016 Google Play Store | App Store|
|The new version of the Google My Business API gives developers more options to manage their locations at scale. 12/15/2015 Google Developers | Geo Developers Blog | Help Center|
|Upload only the columns you want to change. If you’re only updating particular fields for existing locations on your spreadsheet, you may now include only the columns for store code and the fields you want to change, and not include other columns on the spreadsheet at all.
If you include empty columns (columns with headings but no information beneath them) in your spreadsheet, existing information for those columns will be erased. 12/9/2015 Help Center
|Close and reopen locations one at a time or in bulk for businesses with 10 or more locations. 12/2/2015 Help Center|
|Set business hours more easily with new support for special days and one hours column for each day of the week. Entering your business hours is now more straightforward and aligned with the kinds of considerations you may face day-to-day in your organization.
For days when your business has an irregular schedule, like holidays or special events, you can enter special hours in advance. If you schedule special hours, your regular hours remain in place for all other days. Learn more
Special hours can currently only be set from list view.Spreadsheet format changes
In addition to the new special hours column, bulk upload spreadsheets now include one column for each day of the week’s regular hours and have new rules for formatting hours. To see the new hours format:
To gain better control over locations’ hours and avoid eventual formatting errors in Google My Business Locations, you should transition to the new spreadsheet format as soon as it’s convenient for you. In the future, the old format will stop being supported. 11/2/2015 Help Center
|Learn Google My Business basics with video. Five new YouTube videos introduce the fundamentals of getting started and succeeding with your business listing online. 10/22/2015 YouTube|
|It’s now easier to navigate between Google My Business Locations and Google My Business. Users can also manage locations and Google+ pages from one place. 9/28/2015 Help Center|
|Edit location information on mobile with an updated version of the Google My Business mobile app. 9/9/2015 Help Center|
|Discover the reach of your page's content with improvements to Insights. 9/9/2015 Help Center|
|Learn the days and times that places are most popular in search results. 7/28/2015 Help Center|
|The "Additional phones" column combines the old "Alternate Phone" and "Mobile" spreadsheet columns. 6/29/2015 Help Center|
|See amenities when you search for hotels on Google, and ensure that your hotel is accurately represented to potential customers. 6/9/2015 Help Center|
|Explore the new-look Locations tool, which has a gotten a makeover. 5/12/2015 Help Center|
|Enter categories in two new spreadsheet columns: "Primary category" and "Additional category", which replace the "Categories" column. 2/23/2015 Help Center|
|Upgraded accounts provide better tools to manage business information for verified accounts. These tools offer an improved process for updating and maintaining your locations.
Here’s a quick overview of what’s changed:
The upgrade also changes the process for updating your business information: