Search
Clear search
Close search
Google apps
Main menu

Phone calls from Google

Unfortunately, not all phone calls from people claiming to be associated with Google are legitimate.

You may receive a phone call from Google to verify your business or confirm business details for Google Maps, or a call from a Google account manager whom you’ve spoken with before.

Learn more about reporting and protecting yourself from robocalls

Google does not:

  • charge for inclusion in Google My Business or in Google Search.
  • offer to improve your search ranking or manage your business’s online profile.
  • ask you for your password or verification code. You should never provide sensitive information about your account (like your password and verification code) to a caller.

If you receive a robocall—a call placed with a recorded voice—for any of the above reasons, it is not from Google. The Federal Trade Commission has established a Robocalls resources website with additional information about robocalls and steps you can take if you receive one.

Learn more about avoiding scams

Was this article helpful?
How can we improve it?
Shape the future of Google support

User research studies help us improve our support services by allowing us to get feedback directly from users like you. Learn more, or sign up now for invitations to participate in future studies.