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Add & remove photos or videos for your Business Profile

Manage your business

Important: Your photos show up on Google only after you verify your Business Profile.

Types of photos

There are several types of photos you can add to your Business Profile:

  • Logo: Help your customers recognize your business on Google. For businesses that have their basic information, such as a phone number or hours of operation, the Business Profile highlights the logo.
  • Cover photo: Set a cover photo at the top of your profile that best represents your business. In some instances, this action doesn’t guarantee the cover photo will show up as the first image for your business.
  • Business photos: Add different photos to highlight features of your business to attract and inform customers. Learn more about business photos.

Add photos or videos

You can add photos of your storefront, products, and services.

After you choose the photos or videos you want to add to your Business Profile, make sure of the following:

Businesses with 10 or more locations can upload photos via spreadsheet.

Tip: It’s a good idea to add an exterior photo so people can recognize your business when they visit.

Add a photo or video from Google Search

  1. Make sure you're logged in with the account you used to sign up for your Business Profile.
  2. To find your Business Profile, search on Google for your exact business name. You can also search for “my business.”
    • If you need to update your profile, click View profile.
  3. Click Promote and then Add Photos.
  4. Choose and add your photo.

Add a cover photo or logo

Important: Hotels and chains are not eligible for logo photos.

Select a distinctive profile image to show up next to posts or review responses.

  1. On your computer, sign in to manage your Business Profile.
    • If you have multiple profiles, open the one you want to update.
  2. In the left menu, click Photos.
  3. Under the “Overview” tab:
    • To add a logo photo: On the “Logo” card, click Choose photo.
    • To add a cover photo: On the “Cover” card, click Choose photo.
    • To change an existing logo or cover photo: Click Edit Edit
  4. Choose the type of photo you'd like to add.
  5. Upload the photo from your computer, or choose one you already uploaded.

If the cover photo you select is low-quality or if other sources suggest that it’s not the best photo to represent your business, a user-submitted photo may be selected instead.

Remove photos

You can remove photos from your Business Profile. If customer photos violate content guidelines or the law, you can flag them to request removal.

  1. On your computer, sign in to manage your Business Profile.
    • If you have multiple profiles, open the one you want to update.
  2. In the left menu, click Photos.
  3. Click the photo you want to delete.
  4. In the top right, click Trash Trash
    • This icon will only appear for photos you added.

Photo and video uploads

After you upload a photo or video, we review it to make sure it meets our photos and videos policies. Here are some statuses you'll find when you upload a media: 

  • Pending: The media is in either the upload or processing stage, or your profile is currently not verified. Pending media doesn’t show up on Google Search or Maps to customers.
  • Not approved: The media is flagged and has violated policies. Since it was flagged, the media doesn't show up on Google Search or Maps.
  • Live: The media shows up on Search and Maps for customers. 

Photo & video guidelines

Make sure your photos and videos follow Google’s guidelines and requirements, and comply with Google’s content policy.

Photo guidelines

Your photos look best on Google if they meet the following standards:

  • Format: JPG or PNG.
  • Size: Between 10 KB and 5 MB.
  • Recommended resolution: 720 px tall, 720 px wide.
  • Minimum resolution: 250 px tall, 250 px wide.
  • Quality: The photo should be in focus and well lit, and have no significant alterations or excessive use of filters. In other words, the image should represent reality.
Video guidelines

Make sure your videos meet the following requirements:

  • Duration: Up to 30 seconds long
  • File size: Up to 75 MB
  • Resolution: 720p or higher
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Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.

Important: This service cannot troubleshoot issues, including Business Profile verification or suspension, or Google Ads billing.

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