Business descriptions on Google Maps
There are two types of short business descriptions you might see on Google Maps: editorial summaries and review snippets.
Writers compile these short descriptions, which give you a quick snapshot of a popular business. These summaries are phrases or sentences (such as the example on the map above: “Southwestern fare in a modern setting”) that you often see when you click the business on Maps.
Editorial summaries show on the map or alongside review and rating information, such as in the “review summary” section.
Review snippets are algorithmically selected quotes from Google users that provide information on the keywords most mentioned by reviewers.
You can see the most common words and phrases associated with a business in bold. Under each snippet, you’ll see the number of other users who’ve mentioned those terms in their reviews.
Hotel review snippets
Some hotels have review summaries licensed from TrustYou, a third party. TrustYou creates review summaries and aggregates scores using reviews from across the web.
Report incorrect business descriptions
Google tries to show accurate, up-to-date short descriptions for businesses. We don't remove descriptions for being unclear or negative. We only remove the following:
- Keywords and review snippets that have been associated with an unrelated place.
- Editorial summaries if the information included describes services that the business doesn't offer.
If you’d like to report a description that you believe fits one or both of these cases, contact us so that we can review it.