About Reviews

Reviews in Google Places for Business gives business owners a way to see how customers are reviewing their business across the web.

As a business owner, you can:

  • Read reviews for your business from around the web
  • Respond to reviews from Google users
  • Check analytics to get an overview on how and where your customers are evaluating your business

To get started, go to the dashboard you use to manage your business information, click the listing you’d like to manage, and choose Reviews from the left hand navigation menu.

You’ll see a Reviews inbox listing any reviews Google users have left for your business as well as a compilation of snippets of reviews written about your business. Learn more about how Google compiles these reviews.

The Reviews analytics tab includes information detailing where users have evaluated your business, and the average score of reviews of your business.

Next steps: