Add and remove owners and managers for your business

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Owners of Business Profiles can invite additional users to become owners and managers. Each person can have their own access without sharing sign-in information. Owners, managers, and site managers have different levels of access to the profile.

  • Only owners can add or remove users.
  • Managers can remove themselves from a profile.
  • Google Groups can’t be added as managers or owners.

How to add or remove managers for your business

Add users to a profile

  1. On your computer, sign in to Google My Business.
    • If you have multiple locations, open the location you'd like to manage.
  2. In the menu on the left, click Users.
  3. At the top right, click Invite new users Invite new users.
  4. Enter the name or email address of the user you'd like to add.
    Note: To add an agency to your location, you need to add the agency's location group ID here. (You might need to reach out to the agency and ask for this ID.)
  5. To select the user's role, click Choose a role and then Owner, Manager, or Site manager.
  6. Click Invite. Invitees will have the option to accept the invitation and immediately become users.

This page displays all active users and people who are invited to become users. To cancel pending invitations, click Remove in the row with the invitation you want to remove.

When an invitation is accepted, the owners of the profile are notified through email. All users in the account can find the names and email addresses of the owners and managers of the profile.

Tip: If you want to transfer ownership of your profile to someone else, you can learn how to transfer ownership of a profile.

Remove owners and managers

  1. On your computer, sign in to Google My Business.
    • If you have multiple locations, open the location you'd like to manage.
  2. On the left, click Users.
  3. Next to the person you'd like to remove, click Remove Remove.

If you can't click Remove Remove, it could mean that:

  • You're trying to remove the primary owner from the profile. Transfer primary ownership to someone else, then remove the user from the profile.
  • You're signed in as a manager. Only owners can remove other owners and managers.

When a user is removed, they’re notified through email. They will no longer be able to edit business information or take any administrative actions for the profile. But all their past responses to reviews, posts, comments, and other actions will remain.

 

 
 
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