Currently, we're working with a limited support team. It may take longer than usual to connect with us. Thanks for your patience.

Understand what happens to your Business Profile edits

 

We may review edits that you make to your verified business information to make sure that they follow the guidelines for representing your business on Google

After you’ve saved your changes, edits will be:

Tip: Edits pending review usually take up to 48 hours. In India, and some other regions, we take extra steps to confirm that your phone number is correct. These steps make sure that your Business Profile is accurate.

Important: As a precaution in light of COVID-19, we're operating with a limited team. It may take longer than usual to connect with us. We recommend our Help Community and YouTube Channel. Thank you for your patience.

Pending edits

If we haven't reviewed your edits, you’ll see:

  • "Some edits are pending" at the top of your dashboard
  • “Pending" status within the field on a computer or underlined on mobile

Unaccepted edits

We may review edits for quality before publishing them, so sometimes you’ll see we haven't accepted some of your edits.

If this happens, you’ll see "We have updated your business information based on user reports and our data" at the top of your dashboard. Learn more about Google updates.

The fields which we haven’t accepted will display with an “Updated" status within the field. You’ll also see this status update if your business information is updated from other sources.

If you believe your business information on Google is incorrect, contact us.

Unverified listings

All business owners who sign up for Google My Business, but haven’t verified their business, can edit some of their main business information through their Google My Business account on the computer and the mobile app. Once approved, these changes can be published even before the business is verified on Google Search and Maps. Some business owners may still need to verify their business first before they edit their information.

Business information that can change include the name, category, address, hours, phone number, and website.

Google updates

You see "Google updates” when we get reports that your business information may be incorrect. These reports come from various sources and help give customers the most accurate, up-to-date information about your business.

You can review and edit Google updates in your Google My Business dashboard. 

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Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.


Please note: This service can not support troubleshooting requests including Google My Business verification or suspension, nor Google Ads billing.

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