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Service-area businesses on Google

Not all local businesses serve their customers from a brick-and-mortar storefront. Some businesses operate from a home address. Others are mobile and don't have a storefront that customers visit.

If your business serves customers at their locations, you should list it as a service area business on Google.

Some verified businesses require another round of verification for address or category changes.

Add and edit a service area


To edit your service area details:

  1. Sign in to Google My Business.
  2. Make sure you’re using card view. If you’re viewing your locations as a list instead of cards, switch to card view by clicking the cards icon  on the right side above your locations. 
  3. Choose the listing you'd like to manage and click Manage location
  4. Click Info at the top of the page.
  5. Click the Address section.
  6. In the window that appears, select the box next to "I deliver goods and services to my customers at their locations."
  7. Enter your service area information. You can set your service area based on the zip codes or cities that you serve, or on a given area around your location.
    • Select the box next to “I serve customers at my business address” if you want your complete address to appear on Google and your business location is staffed and able to receive customers during its stated hours. 
  8. Click Apply.


To edit your service area details:

  1. Open the Google My Business app.
  2. Tap the  menu icon > Business info.
  3. Tap the text in the Service area section next to the  icon. Note: This text will vary depending on your current service area settings.
  4. Use the toggles to indicate whether you serve customers at a storefront, at their locations, or both. Slide the circle to the right for yes, and to the left for no.
  5. If you indicate that you serve customers at their locations, enter the specific areas you serve using one of two options:
    • Radius from your physical location
    • City names and postal codes
  6. When you've finished entering your service area, tap Save in the top right corner.

To edit your physical location, return to the "Business info" screen and tap the text in the "Address" section beside the  icon.​

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