Verify a local business on Google

Business on Maps

Once you’ve verified your business information, updates you make to your local business - such as contact details, description, photos, business hours - are eligible to show up on Google Maps and other Google properties.

Before you add a local business, make sure that your business:

  • Meets our guidelines.
  • Has a mailing address or serves customers at its location(s). If you’d like to promote a brand, product, organization, or any other entity without an address, create a brand page instead.

I.  Add or claim your business

To add your business information to Google, you’ll need to create a local Google+ page (or get access to one if it already exists). 

Computer
  1. Sign inNavigate to Google My Business
    • New to Google My Business? Don't worry--all you need is a Google account. It could be the same one you use for Gmail or Google+.
  2. Choose one of two categories of local businesses:
    • Storefront businesses: Choose this option if you serve customers at your business location (e.g. restaurants, hotels, and retail stores)
    • Service area businesses: Choose this option if you serve customers at their location within a specific service area and you want your customers to see your service area on Google Maps (e.g. plumbers, taxi services, and pizza delivery)
    • Brands, organizations, or artists should follow these steps.
  3. Enter the name or address of your business and select your business if it appears in the drop-down menu.
  4. If you don’t see your business listed in the menu, click No, these are not my businesses or I’ve correctly entered the business. You’ll then be prompted to enter some details for your business. Make sure you enter an accurate, complete street address, and a phone number which reaches your business directly.

    After you complete your business information, click Submit.

Mobile
  1. Open the Google My Business app or navigate to https://business.google.com on your mobile browser.
    • If this is your first time adding a business to Google, sign in with the Google account you’d like to use to manage your business and touch Continue.
    • If you’ve added a business before, touch the  three dot menu > Create new business.
  2. Choose whether your business operates from a storefront, serves a service area, or as a brand.
    • Storefront: You serve customers at your business location and you want your customers to be able to locate you on Google Maps. In addition, your business information can show up in Google search and you can connect with your customers with your Google+ page.
      • Examples: restaurants, hotels, retail stores
    • Service area: You serve customers at their location within a specific service area and you want your customers to see your service area on Google Maps. In addition, your business information can show up in Google search and you can connect with your customers with your Google+ page.
      • Examples: Plumbers, taxi services, pizza delivery
    • Brands: You want to connect with your fans and followers through your Google+ page. Your page information wouldn’t be connected to a physical location on Google Maps.
      • Examples: Products, musical groups, causes
  3. Enter your business name and information.
    • You may want to access Google My Business on desktop to access more advanced editing features, including adding service-areas. Learn more
  4. Follow the steps below to verify your business.

II.  Verify your business

We'll ask you to verify it to make sure the information we have is accurate. You may see one or several types of verification depending on the type of business you manage:

Verify by postcard

We'll send a postcard with a verification code to the business address you provided. Make sure your address complies with our address entry guidelines.

Computer

If you're returning to verify after creating your page, visit Google My Business, choose the business you'd like to verify, and click Verify now.

  1. On the postcard request screen, make sure your address is displayed accurately. You can also add an Optional contact name to help your postcard reach you.
  2. Click Send postcard
  3. Check the mail for your postcard--it should arrive in one to two weeks. 
  4. When you receive your postcard, enter your verification code into your dashboard.

This article can help with missing or lost verification codes.

Mobile

If you're returning to verify, open the Google My Business app or visit https://business.google.com. Choose the business you'd like to verify, then touch Request new code.

  1. On the postcard request screen, make sure your address is displayed accurately. 
  2. Touch Send a postcard.
  3. Check the mail for your postcard--it should arrive in one to two weeks. 
  4. Once you've received the postcard, open the Google My Business app or visit https://business.google.com.
  5. Choose the business you'd like to verify. 
  6. Touch Enter code to complete the verification or Request new code if you never received your postcard.
  7. Once you've entered your verification code, your business information will be eligible to appear live across Google properties.
Verify by phone (available for select businesses)

Phone verification isn't available for all businesses. If you don't see this option when you attempt to verify, request a postcard instead using the steps above.

Computer

If you're returning to verify after creating your page, visit Google My Business, choose the business you'd like to verify, and click Verify now.

  1. Make sure you can directly answer your business phone number to receive your verification code.
  2. Click Verify by phone to have the code sent to your phone via automated message.
  3. Enter the code from the message into your dashboard.

Mobile

If you're returning to verify, open the Google My Business app or visit https://business.google.com and choose the business you'd like to verify.

  1. Touch Verify by phone.
  2. Enter the code from the message and touch Continue.
  3. Once you've entered your code, your business information will be eligible to appear live across Google. 
 Instant verification (available for select businesses)

You may be instantly verified to manage your business if you’ve already verified your business’s website with Google Webmaster Tools.

Make sure you’re signed in to Google My Business with the same account you used to verify your site with Webmaster Tools. Note that some business categories may not be eligible for instant verification.

Bulk verification (available for businesses with 10+ locations)

If you manage 10 or more locations of the same business, you may be eligible for bulk verification using Google My Business Locations. Learn more

Once you’ve verified, you may see a banner asking you to review your information and make any final changes. Click Done editing when you’re certain everything is up to date.

You won’t be able to update the business’s name until the verification process is complete.

 Having trouble with verification?

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