Understand how stock status works

Important: This service was previously called Pointy, and it's now fully integrated into Google. The Pointy app is now the Local Inventory app.

You can use the Local Inventory app to add products on Google. When you add your in-store products to Google with the Local Inventory app, they're assigned a stock status based on the frequency of sales.

Each product has a unique scanning pattern, which we use to determine its stock status. For example, if a bottle of milk is scanned every 20 minutes, and then it isn’t scanned for 5 hours, we determine that it's out of stock.

Learn about stock status labels

In stock

A product is labelled 'in stock' if there’s a high level of confidence that it’s available based on the scanning and sales pattern.

Limited stock

A product is labelled 'limited stock' if there’s a low level of confidence that it’s available based on the scanning and sales pattern.

Out of stock

A product is labelled 'out of stock' if there’s a high level of confidence that it isn’t available based on the scanning and sales pattern.

Out-of-stock products won't be shown on Google. When a product is back in stock and you scan it at your register, it shows as 'in stock' again.

Understand stock status accuracy

If a product sells often, stock status is reliable. Products that don't scan often or have an infrequent scanning pattern may be labelled with 'Unknown availability'.

Stock status accuracy increases:

  • The longer the shop is live
  • With more scans and sales
  • When retailers use the Local Inventory app on a POS integration
  • When retailers supply inventory counts
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