Manage online ordering options

You can manage online orders for pick-up or delivery directly through your Business Profile on Google Search and Maps with Order with Google. You can manage:

  • Third-party providers and custom ordering links.
  • Set a preferred online order provider.
  • Remove a third-party provider from your Business Profile.

Important: In some countries and regions, direct order experiences and other order links appear under the 'Order online' button. However, in certain regions, 'Place an order' links appear separately on the profile.

Manage third-party providers and custom ordering links

Hide or show online ordering options:

Important: If you turn off 'Accept orders on your profile', any third-party order options and links that you add are hidden from your Business Profile.

  1. Go to your Business Profile.
  2. To edit your online ordering options:
    • With Google Search, select Food Ordering.
    • With Google Maps, select Edit Profile and then Food Ordering.
  3. Under 'Accept Orders on your profile', turn on or off Food Ordering.
Set a preferred online order provider

For pick-up and delivery, you can mark third-party order options and links as preferred.

  1. Go to your Business Profile.
  2. To set your online ordering options:
    • With Google Search, select Food Ordering.
    • With Google Maps, select Edit Profile and then Food Ordering.
  3. Select a provider or link from the list of options.
  4. Select Set as preferred.
    • Toggle to set the ordering option as preferred for pick-up or delivery.
Remove a specific third-party provider

To remove a specific provider:

  1. Go to your Business Profile.
  2. To edit your online ordering options:
    • With Google Search, select Food Ordering.
    • With Google Maps, select Edit Profile and then Food Ordering.
  3. Select a provider from the list of options.
  4. Select Remove provider.
Providers are required to remove third-party links from a profile within five working days of a request from a business.

If a provider doesn’t process your request, report a violation.

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