How to set opening hours or mark a closure

To keep your customers up to date, you can update your Business Profile on Google with your business’s main hours or its extended closure. 

If your business or any of its locations closes, you can choose whether it’s permanently or temporarily closed. You can also easily reopen a business that’s marked as closed.

Set your opening hours on Google Maps and Search

Add the main hours your business is open for a typical week. Learn more about hours guidelines.

Set main opening hours
  1. Go to your Business Profile. Learn how to find your profile.
  2. To edit your business info:
    • With Google Search, select Edit profile.
    • With Google Maps, select Edit profile and then Business information.
  3. Near the top, select the Hours tab.
  4. Next to 'Hours', select Edit Edit pencil and then Open with main hours.
    • Tip: If you don’t want your opening hours to show on your profile, select Open with no main hours and thenSave.
  5. Next to each day of the week that your business is open, tick the box.
  6. To set hours, use the drop-downs.
  7. After you've set your hours, select Save.
Set opening hour breaks

To indicate that your working hours include a break, create 2 entries for the same day with different times.

For example, if your business is open from 9.00 A.M. –2.00 P.M. on Saturdays, closed from 2.00 PM – 5.00 PM, then open again from 5.00 PM–10.00 PM:

  1. Select Saturday.
  2. Select Opens at and then 9:00 a.m. Then, select Closes at and then 2:00 p.m.
  3. Select Add hours .
  4. Select Opens at and then 5:00 p.m. Then, select Closes at and then 10:00 p.m.
  5. Select Save.
Set 24-hour opening hours
  1. Next to each day of the week that your business is open, select Opens at and then 24 hours.
  2. Select Save.

Mark a business temporarily or permanently closed

Update your Business Profile so that it displays as 'Temporarily closed' or 'Permanently closed' on Google Maps and Search.

Tip: If your business will close temporarily for longer than seven days, or is a seasonal business that closes for the off-season, mark it as 'Temporarily closed'.

Close a business on Search and Maps
  1. Go to your Business Profile. Learn how to find your profile.
  2. To edit your business info:
    • With Google Search, select Edit profile.
    • With Google Maps, select Edit profile and then Business information.
  3. Near the top, select the Hours tab.
  4. Next to 'Hours', select Edit Edit pencil and then Temporarily closed or Permanently closed.
  5. Select Save.
Close multiple businesses
  1. Sign in to Business Profile Manager.
  2. From the list of businesses, select all businesses that you want to mark 'Temporarily closed' or 'Permanently closed'.
  3. On the top toolbar, click Actions. Then, select either Mark as temporarily closed or Mark as permanently closed.
  4. In the dialogue, select Mark as temporarily closed or Mark as permanently closed.
You can manage an individual profile on Search and Maps. To manage multiple profiles in bulk at once, you can use Business Profile Manager. If you want to add another profile, on Google Search, select the three-dot menu and then Add a new Business Profile

Important: If you mark a business as permanently closed, your Business Profile may still appear on Search and Maps for users who search for it. It clearly shows that your business is closed.

Reopen a business

Important: If your business was marked permanently closed as part of a location or name change, don't reopen the business. Instead, add a new business. You must verify this new profile. If you want your reviews to be moved to the new profile, contact us for help.

When you reopen your business, your profile is no longer marked temporarily or permanently closed on Google Maps and Search.

Open a business on Search and Maps
  1. Go to your Business Profile. Learn how to find your profile.
  2. To edit your business:
    • With Google Search, select Edit profile.
    • With Google Maps, select Edit profile and then Business information.
  3. Near the top, select the 'Hours' tab.
  4. Next to 'Hours', select Edit Edit pencil Open with main hours.
    • Tip: If you don’t want your opening hours to show up on your profile: select Open with no main hours.
  5. Set your main hours and breaks. Learn how to set your opening hours.
  6. After you set your hours, select Save.
Open multiple businesses
  1. Sign in to Business Profile Manager.
  2. From the list of locations, select the locations that you want to mark 'Open'.
  3. On the toolbar near the top, click Actions and then Open.
  4. In the dialogue, click Mark as open.

You can manage an individual profile on Search and Maps. To manage multiple profiles in bulk at once, you can use Business Profile Manager. If you want to add another profile, on Google Search, select the three-dot menu and then Add a new Business Profile

Your business is reported as closed

If Google receives an update that a location is temporarily closed, you may get an email notification. 

Tip: If any of your businesses are mistakenly marked permanently closed, you can reopen the location.

Guidelines for temporary changes to your business

When to mark your business as Temporarily closed

To help customers who search for your business by name find it and understand that the closure is only temporary, mark it temporarily closed. This status can also help save customers the disappointment of discovering a closure through an in-person visit.

For broad queries, temporarily-closed businesses can rank after open businesses. This ranking effect depends on factors like business category, query type and how many matching businesses are temporarily closed.

Important: Only use temporarily closed if your business is closed for more than seven days or closed indefinitely. If your business is closed for less than six days, set special hours.

When to use Special hours & More hours

You can let your customers know about changes in your opening hours or when certain services are available.

Set 'Special hours' for days when you have unusual hours, like holidays or special events. You should set special hours when your business:

  • Temporarily adjusts its hours of operation, or
  • Remains closed for six days in a row or fewer

Set 'More hours' for businesses that provide specific services with differing times, like senior hours, or delivery and takeaway hours.

Changes to hours creates updates on your Business Profile

After you update your hours or reopen your business, customers will find:

  • On your Business Profile: A message that confirms your recent update. 
  • On the Updates tab of your profile on mobile devices: A post that confirms that you made a change to your hours.

To give more information about your updated hours: Edit the post.

To remove the hours update message and the post: Delete the associated post.

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