Pausing Google Play's billing system for users in Russia

Due to payment system disruption, we will be pausing Google Play’s billing system for users in Russia. This means users will not be able to purchase ebooks or audiobooks using Google Play in Russia.

The situation is rapidly evolving and we encourage you to return to this page for the latest information. Below, we have addressed some additional questions that publishers might have and will continue to keep them updated.

Frequently asked questions

Are any actions required from publishers?

No action is required from publishers who offer content on Google Play Books.

Your books in the Partner Centre will still display Russia (RU) in the list of live countries, even though books cannot be purchased there.

Can users still download free of charge samples and free of charge content from Google Play?

Yes, users in Russia will still be able to preview samples and download free of charge ebooks and audiobooks from the Google Play store.

Can users still access the content that has already been downloaded or purchased?

Yes.

What happens when a user tries to buy content?

When a user in Russia attempts to buy an ebook or audiobook through Google Play’s billing system, an error message will appear and no transaction will be processed.

What happens to existing user pre-orders?

Pre-orders that have been placed by users in Russia will not be fulfilled if the book officially goes on sale during this pause.

Can I publish new ebooks and audiobooks during this pause?

Yes. There is no change to how you publish content or make it available for sale. Users in Russia will not be able to buy ebooks or audiobooks during this pause.

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