Can't Leave Comments

Question

I've had my blog for about 4 years, but for 6+ months I have not been able to comment on my own Blogger blog or other's Blogger blogs when using my preferred browser, Chrome. 
I can do it in Explorer, so I wasn't too worried about the issue, but several people have emailed me lately and tell me that THEY cannot leave comments on my blog, either! I told one of them to try Explorer and it worked for her, too, meaning that Blogger is doing something Chrome doesn't like. Please look into this and fix it because so many people use Chrome!
(I've already double-checked that the comment settings are set to "anyone." If it matters, I also have 'no number verification' and 'no comment moderation' selected.)

Adam 🍎 · Accepted Answer

Jenny, here is the story.
 
Embedded comments are the only kind with threading. Unfortunately, they require third-party cookies to work.
 
Many users block third-party cookies for security reasons. Safari blocks them by default. They can be unblocked, but some readers (1) don't know how or can't be bothered, and others (2) might legitimately chose not to.
 
So, there is no perfect solution, and bloggers like us are stuck with an imperfect choice.
 
I intend to leave feedback about this (orange button on dashboard); you might consider doing that too.

fabrizio castelli · Accepted Answer

Hi,
try after clearing cache and cookies in Chrome or in "Incognito" mode.
Regards
Fabrizio

DarkUFO · Accepted Answer

Please create your own posts rather than reply to other peoples support tickets/posts.
When posting please leave as much information as possible
eg Links to you blog, any error messages, steps to reproduce the issue, the browser and device you are using, any relevant screenshots to show the issue.

DarkUFO · Accepted Answer

Hi Jane,
 
Please create your own posts rather than replying to other peoples support tickets/posts. It will help get your issue looked at quicker.
When posting please leave as much information as possible.
eg Links to you blog, any error messages, steps to reproduce the issue, the browser and device you are using, any relevant screenshots to show the issue. 
The more information you can provide, the better the chances that your questions/problem can be answered/resolved.