/blogger/community?hl=en
/blogger/community?hl=en
8/31/18
Original Poster
Kelly - Community Manager @ Google

Not receiving email notifications for comments

UPDATE: Please see our new post about email notifications for comments here. Thank you, all!


---


Hi everyone,


Thank you for your patience. I'm happy to inform you all that the email notifications for comments capability is now functioning with some additional improvements:


What's changed:

When an email address is added in the Comment moderation (Settings > Posts, comments and sharing > Comment moderation), Comment Notification Emails (Settings > Email > Comment Notification Email), or Email posts to (Settings > Email > Email posts to) fields, notifications are not necessarily enabled as they were before. Instead, if an email address is added to these fields, an email is sent inviting the email owner to either accept or decline the subscription. If the owner accepts, they will receive email notifications on new posts/comments. If the owner declines, the email address will be immediately removed from the field in their Settings.


Please note that when you enter an email alias that includes multiple members (for example: myc...@googlegroups.com), all members of the group will receive the invitation to either accept or decline the subscription.


When email notifications are sent, an unsubscribe link will also be available at the bottom of the email, should the recipient(s) wish to opt-out. Therefore, if any member of a group alias clicks the 'Unsubscribe' link, the entire group alias will be unsubscribed.


Thank you again for your patience as we worked on these improvements!


Please let us know if you have any questions.


Best,

Kelly, Blogger Community Manager


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All Replies (263)
fionnabj
6/20/18
fionnabj
Can you do something about the no reply?  Let us choose if we want to have no reply or to show our email address if we want to?
L Drewery
6/20/18
L Drewery
Still not receiving emails of comments. All settings are as you described.
ptnik
6/20/18
ptnik
Also not receiving comments emails either for any of my blogs.
Mustafa B.
6/20/18
Mustafa B.
Thanks its working.

If there is a link in a word in the comment, it does not appear in the comment section. It only appears when the commented blog page is visited. Therefore, we are giving out links other than our knowledge. Could you make that the links embedded in the comment show in the "comment editing section"?
Kenneth C Schneider
6/20/18
Kenneth C Schneider
The list of previous comments and also the link to comments requiring moderation is now missing from my dashboard. I followed the instructions but did not first erase my email from the box before submitting my changes (which included having G+ comments added to my blog (bit did not offer option that I would be able to moderate these comments). I have not yet received a confirmation email either. Please let me know how to get the list of comments requiring moderation back on my dashboard. I have been getting spam almost daily since allowing anonymous comments. and need to purge them before allowing publication. Thanks!
TamsinP Wargaming Girl
6/21/18
TamsinP Wargaming Girl
I've added a new email address which received the invitation and is now receiving email notifications for comments. However, my other email address (which is the one I originally had comments sent to before this fiasco) hasn't received the invitation to subscribe even when I've removed it and added it back.

Update - I've tried the route suggested below by someone (adding my original email from Contacts) but that didn't work. I did note that the invitations sent to one of the email addresses I added were flagged as "Spam" so it's possible that some email hosts are filtering them out and bloggers aren't receiving the invitations.
Kenneth C Schneider
6/20/18
Kenneth C Schneider
I just changed the Google + option back to "NO" and my comments have reappeared on my dashboard!  I also go the confirming subscription letter.and found there were comments in the Blogspot moderation queue. I think that maybe it should be made clear that choosing to add G+ comments disables the direct embedded comment feature and also removes the dashboard history of prior comments made over the years. I guess G+ and Blogger comments are mutually exclusive.
Google user
6/20/18
Google user
No resolution at all to the issue of comments not being emailed to blog owners. Pissed.
Nin Andrews
6/20/18
Nin Andrews
Not working at all. I don't know why you say it's fixed.

Google user
6/20/18
Google user
Well it's working for me when I did a test, let's see if I get notified when I get real comments.
252 MORE
Ann Swann
8/31/18
Ann Swann
Yes ... that's the same one.

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