/blogger/community?hl=en
/blogger/community?hl=en
10/4/12
Original Poster
scotiana

Having trouble uploading video to Blogger - "processing video" hangs and eventually produces an error

I have been unable to upload video to a private blog for several days. I have tried:
 
* firefox and safari
* 50MB video and 2MB test video
* .mov format and .mp4 format
* two different machines (both Macs running Snow Leopard)
* two different locations (home and work)
 
Each time the message "Processing video" appears and seems to hang - the video is never successfully uploaded.
 
Is anyone else experiencing similar problems?
Community content may not be verified or up-to-date. Learn more.
Expert Replies (2)
Were these replies helpful?
How can we improve them?
All Replies (6)
now blo
10/4/12
now blo
Here I am trying the same problem, already tried using the browser, opera, fire fox, chrome, internet explore, and videos in the format. flv, mp4, avi.
 
and nothing, when I upload shows an error in processing the video. 3 minutes of video with any format
Emily C
10/5/12
Emily C
Yes, me too! Tried everything you've tried, still no luck.
10/5/12
Expert - Platinum
PeggyK
Have you tried uploading it to YouTube instead of Blogger?
Leeski
12/1/12
Leeski
I also am having no success uploading even 25 second videos to my blog (is there a video size limit? I can't find any info on Blogger help site) I'm open to using YouTube but would really like to just be able to post directly from iphoto on my computer.
Has anyone gotten any resolution on this since you posted? Looks like it has been a few months.
Thanks.
12/1/12
Expert - Gold
DarkUFO - Blogger Top Contributor
To help Google/Blogger find the cause of this issue, please answer ALL the questions below.

1) What browser and version are you using? eg Chrome, Firefox 3,4 or 5, IE 7,8 or 9, Safari 4 or 5, Opera 10 or 11. Normally help about will tell you the version.

2) Do you have any Popup/Ad Blockers installed?

3) Have you tried clearing your cache (http://www.wikihow.com/Clear-Your-Browser's-Cache)

4) Does it happen if you use another browser like Firefox or Chrome?
5) Have you tried uploading the video to YouTube to see if it's a problem with the video file.
6) What format is the Video file eg FLV, MOV, MP4, AVI, WMV etc
7) What is the file size in MB? (The Max you can upload is 100MB)
8) How Long in time is the Video?
9) Are you at Work or at Home?
10) When was the last time it worked?
11) What is your blog address?

If you are still having problems, I suggest that you use YouTube until Google Fix the issue.

12/1/12
Original Poster
scotiana
Hi Leeksi,
 
The problem resolved itself within a day or so as I recall, and I was then able to post as normal. I didn't do anything in particular and didn't hear anything from Blogger, it was just a matter of waiting until it worked again. Unsatisfying, but it eventually did work. Good luck.
 
This question is locked and replying has been disabled. Still have questions? Ask the Help Community.

Badges

Some community members might have badges that indicate their identity or level of participation in a community.

 
Expert - Google Employee — Googler guides and community managers
 
Expert - Community Specialist — Google partners who share their expertise
 
Expert - Gold — Trusted members who are knowledgeable and active contributors
 
Expert - Platinum — Seasoned members who contribute beyond providing help through mentoring, creating content, and more
 
Expert - Alumni — Past members who are no longer active, but were previously recognized for their helpfulness
 
Expert - Silver — New members who are developing their product knowledge
Community content may not be verified or up-to-date. Learn more.

Levels

Member levels indicate a user's level of participation in a forum. The greater the participation, the higher the level. Everyone starts at level 1 and can rise to level 10. These activities can increase your level in a forum:

  • Post an answer.
  • Having your answer selected as the best answer.
  • Having your post rated as helpful.
  • Vote up a post.
  • Correctly mark a topic or post as abuse.

Having a post marked and removed as abuse will slow a user's advance in levels.

View profile in forum?

To view this member's profile, you need to leave the current Help page.

Report abuse in forum?

This comment originated in the Google Product Forum. To report abuse, you need to leave the current Help page.

Reply in forum?

This comment originated in the Google Product Forum. To reply, you need to leave the current Help page.