Pending billing information

Pending verification explained

You might occasionally see a "Pending verification" status next to certain information in the Billing section of your Authorized Buyers account. This likely means we're verifying that any changes applied to your account are correct.

When your account information is updated, we double-check this information and might ask you to confirm the changes. Some examples of this might include:

  • Verifying your business name, address, and tax information before we approve your account for monthly invoicing.
  • Asking you to approve changes a sales representative makes on your behalf before we update your account.

Reviews are usually completed within two business days. Be sure to check your email or the primary billing contact in case we're waiting for a response to complete the review.

For more information about the nature of a review, click the Details button next to the alert that shows you have information pending review.

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