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"Hey Google" Just Stopped Working. How Can I Fix It? 1 Recommended Answer 19 Replies 103 Upvotes
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Google Assistant Voice Control just arbitrarily stopped working and when I go to Google>More>Settings>Google Assistant>Assistant>Assistant Devices>Phone and then tap the "Access Voice Match" toggle switch I get a "Trouble Connecting Check Your Connection And Try Again" error message. My internet connection is very strong. If I switch to Mobile, that connection is strong. I have no internet connectivity problems. However, neither "Hey, Google" nor "OK, Google" wake up the Assistant.
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I have a simple request...I have read that many people, after the Android 10 upgrade on Feb 4th, have had this same problem. None of the suggested fixes you all are giving work... Can you all just fix it on your end instead of having us do your job?
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Likewise to the person above. I've tried every trouble shooting step and nothing worked. Never had anything replied to my post after two days, so much for "a reply back after 24 hours." Anyway, this "Connection" issue seems to be a problem on their end with a non compatible Google/Google Assistant, for older Galaxy models which, again Google needs to work on.
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I am having this same issue. S20 ultra
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Same issue on my S9. It just suddenly stopped working. none of those generic fixes posted in this post and previous posts work
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