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Google Assistant will not access, add to shopping lists (both phone and mini) 1 Recommended Answer 4 Replies 6 Upvotes
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I am trying to add items to my shopping list and have Google Assistant tell me what's on my shopping list.

I am using Google Assistant on a Moto G7 phone and a Google Home Mini. 

On phone, when I try "Add pickles to my shopping list," I get, "Sorry, something went wrong when I was looking for that."

On phone, when I say, "What's on my shopping list," I get, "Sorry, something went wrong when I was fetching your lists."

I get very similar errors when I try this on Google Home Mini. Both devices utilize the same Google account.

I had been successfully using this feature for over a year prior. I think the error might have coincided with me switching to an Android phone, which I did about four months ago. I think it stopped working on the Home Mini when I activated the phone, but that also might be a coincidence. (It never worked on the phone.)

I would love to be able to use this feature again. 

Other details:
  • If I say "Start a list," it googles a solution rather than actually starting a list. "Here is information from Tom's Guide."
  • I can add to and read my list online at https://shoppinglist.google.com
  • Using the browser, I have deleted my old shopping list and created a new primary shopping list but it made no difference.
  • I'm in Canada so Google Shopping app is not available
  • When I go to Google Assistant settings -- Services -- Notes & Lists, I have "Do not sync with other services" selected.
  • I can add notes just fine.
  • I cannot save a list in "Lists and Notes" even when I add one manually via phone. I create a new list, name it and add an item to the list and close it, but it disappears.

TL;DR: For months, the Google Assistant on my Google Home Mini and phone have not allowed me to add to or view my shopping list unless I actually open the shopping list webpage in a browser.
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Same issue. In addition I've shared my list with my husband, and for some reason he can still use the feature to add things to the list by voice command.
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Greetings
 
Install the Google Shopping app
 
Once app is installed
select Saved on the bottom of mobile device screen
select Shopping Lists tab
select a List
Swipe item left to check off and save
Or
Swipe item right to delete
 
To delete a List after app isinstalled
select Saved on the bottom of mobile device screen
select Shopping Lists tab
select List
select 3 dots on upper right of screen
select My Lists
select 3 dots to right of list
select Delete
OR Rename
OR Share
 
When List appears, select 3 dots on upper right of screen and select Tutorial
 
Learn more about Google Shopping or select Help instead of Tutorial
 
Learn how to have the Google Assistant create or edit lists on your phone.
 
If you're using the Google Assistant on a speaker, Smart Display, or Smart Clock, follow these steps instead.
Important: For now, this feature isn't available in all languages or countries. You can ask your Google Assistant to start and update lists for you. For example:
  • "Start a list"
  • "Create a list"
  • "Create a list called [store] shopping"
  • "Show me my shopping list"
  • "Show all my lists"
  • "Add take out the trash to my to do list"
 
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Greetings.

1. I'm in Canada, so I can't use the Shopping app. This item is not available in my country,
2. The list commands, as I mentioned, do not help me as they do not work.
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