I can no longer use voice control to initiate a call or send a message. This problem started today, when I attempted to call home when I left work. I have done this everyday for a year, using voice control, and suddenly today I got the message "Unfortunately, that's not available on this device." I then tried to send a text, and received the same error message. I have rebooted my phone, and clear cache, but this did not help. I am using a OnePlus 3T running Android 8.0.0
Many thanks for reporting this issue to us. To confirm, it's currently being looked into and I will be posting updates directly to this thread as they become available.
Thanks for your patience while we work to resolve!
Best,
Andy | Assistant Community Manager
(*Marking as Answer for others to reference the status)
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As an update, we have identified the cause of this issue and pushed out a fix to most users, which should finish rolling out in the next few hours.
For those who are still experiencing this problem with certain languages, we hope to also have a fix in place shortly. I'll continue to update here on progress.
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
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What happens if you restart your phone and turn ON, ok Google?
On your phone or tablet, touch and hold the Home button or say "Ok Google."
At the top right, tap More Settings.
Under "Devices," select your phone or tablet.
Turn on Google Assistant turn “Ok Google” detection on or off.
If you don’t see these steps, you’re using an earlier version of the Google app. Instead, tap "Ok Google" detection turn Say "Ok Google" any time on or off.
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
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