/assistant/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
9/20/19
Pixel stays on after saying OK Google 0 Recommended Answers 11 Replies 19 Upvotes
1 Recommended Answer
$0 Recommended Answers
In my home when I say Ok Google my google homes spring to life and start listening, at the same time my Pixel phone also starts to listen.

After completing my request depending on whichever device heard me clearer/closer it is the one to answer. However for some reason, my phone will sometimes be stuck in the 'listening' mode and never turn off the screen unless I manually turn off/exit the mode. Even when it is stuck in this mode giving it a command/asking a question does not prompt the normal assistant response. It just stays on the listening mode
All Replies (11)
9/25/19
I have exactly the same issue. Using Android 10 on a Pixel 3a.
marked this as an answer
Helpful?
10/3/19
Here to report the same thing. Been going on for a while. I tried following the steps recommended by James to no avail. A constant microphone listening when not prompted makes me uncomfortable. This issue needs to be addressed.
marked this as an answer
Helpful?
10/4/19
This is a user to user help community.
 
Send feedback to the Google Assistant Support Team using mobile app
 
On your Android/iOS device > Google app Google  >  select 3 lines (Hamburger) in upper left of screen > send Feedback > enter information > Send Send
 
Please note: You will not receive a reply, your feedback is used by Google support to try to resolve issues or improve Google's user experience. 
marked this as an answer
Helpful?
10/8/19
Thanks James! Actually, I have reached out to Google before but we have yet to find a solution that works. Will update in this thread should anything be noted.
marked this as an answer
Helpful?
10/8/19
What happens if you turn Continued Conversation setting OFF. Or if OFF, turn ON, wait a few minutes and turn it OFF.
 
marked this as an answer
Helpful?
10/8/19
That's worth a shot. I'll give it a try next chance I get and update the thread. Thanks for the idea James!
marked this as an answer
Helpful?
10/11/19
I have the same issue. It happens more often at work were the phone might not have good network reception.
marked this as an answer
Helpful?
10/16/19
Same issue. I'm using a Oneplus 6T.
marked this as an answer
Helpful?
10/17/19
marked this as an answer
Helpful?
10/18/19
Same issue, OnePlus 6T android 9. The screen stays on after the assistant pops on a "ok Google" but my Google home answers instead of my phone. I have to turn off the screen manually.
marked this as an answer
Helpful?
10/18/19
Exactly the same issue. I've had it for like a month. I'm pretty sure it's not because of the phone since it happens in my both devices (Pixel 2 XL Android 10 & Lenovo K4 Note Android Pie).
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/assistant/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/assistant/profile/0?hl=en-GB