Troubleshoot

Overview

General troubleshooting tips

• Error: The App is not runnable
• Why is my app blocked for my users?
• Errors and warnings in the editor
• My users are not able to access the app
• Determine side effects of changing column names

Issues with specific providers

• Issues with Box
• Google sign in warning
• Issues with Google Drive
• Recover a deleted Google file or worksheet
• Issues with Google Sheets formulas

Debug your app

• Errors and warnings during Sync
• Sync, restart, or reinstall AppSheet
• Images or files that do not load
• Reset AppSheet
• Rows are missing when reading your spreadsheet
• App changes are not captured in the spreadsheet or the app
• Application crashes and errors on mobile devices
• Audit History performance
• Sharing your app to troubleshoot issues