Enable AppSheet Support to access your app

When you interface with AppSheet Support, in some cases we may request access to your app to help us find and diagnose your issues. 

To enable Google Support to access to your app:

  1. Sign in to AppSheet.
  2. Select My account profile > Account settings.

    Account settings in My account profile drop-down

    The My Account page displays.
  3. Under App Creator Settings, enable Allow AppSheet staff to access all of my apps and related data at any time in order to provide support and maintenance?, as shown below:Allow AppSheet staff to access your apps and data
    By enabling this setting, you are allowing read and write access to your app by AppSheet Support.
  4. Click Save.
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